|Ordering From Die Cast Model Store:
Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order.
All items are in stock at the time of listing and ready for shipping, in the unlikely event that an item sells out before we have had time to remove it from the site and we are unable to restock within 7 days we shall contact you with the options
1 : wait till stocks arrive,
2 : replace item with another ,
3 ; cancel order for a full refund.
We try to process all orders, where possible, within 24 hours.( mon - fri) Whilst most items will be despatched within 2 working days, please allow 3-5 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World. Where SURFACE mail is selected the delivery time will be much longer 2-5 weeks for Europe 6-12 weeks Rest of World.
We accept payment by Cash, Cheques ,bank transfer,postal order (cheques and postal orders please make payable to A , MILLINGTON ),you can pay direct with your credit or debit card by ringing 01606 853710 ,We also accept PayPal, safe online payments that allow you to pay with your credit or debit card. Buyers from outside the UK please note: WE ONLY ACCEPT PAYMENTS BY PAYPAL,CREDIT CARD , BANK TRANSFER OR INTERNATIONAL POSTAL ORDER IN £ STIRLING
Orders not paid for within 14 days will be cancelled and stock will be relisted for sale.
At Die Cast Model Store, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day (mon - fri) of receipt package , free of any charge.
Deliveries to UK mainland (inc. Northern Ireland)
For UK mainland deliveries, postage will be charged at cost PLUS a small fee for packaging and handling. The postage cost per item should be shown along side the item description, if it is not, please email Die Cast Model Store for a quote. Items mailed within the UK will normally be sent first class recorded delivery and insured for up to £36.00. Heavier items may be sent Parcel Force 48 hour and will normally be insured for the full replacement value of the item. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email the above for a quote BEFORE placing your order. Die Cast Model Store reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.
Overseas & non-mainland UK:
For overseas and non-mainland UK deliveries, The postage cost per item should be shown along side the item description, if it is not, please email us at for a quote. Items mailed outside the UK will normally be sent standard Airmail ,if insurance is reqiured please request costs before paying ,more expencive items (usually over £50 )will be sent by insured signed for service and is included in the posage cost quoted. Heavier items may be sent Surface mail (if selected) . Die Cast Model Store reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. .
If you are not happy with your purchase, please contact us before returning the item, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.